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POLICYPrivacy policy

Privacy

Your case data is operational data, not a product we sell.

What we store

We store the scan details you submit, your email, consent records, selected sites, order status, and audit history. This lets us run the service and show your case dashboard.

Where it lives

Production application data is stored in Postgres through Prisma. Proof images are recorded against the relevant case item. Secrets such as Stripe keys are kept in environment configuration and are never committed to the repository.

Retention

We delete customer data 90 days after the customer’s last activity, subject to a lawful need to retain a record. You can request help with your case using the email on file.

Not sold

We do not sell your personal information. We use it only to provide the scan, submit selected removal requests, verify outcomes, process payment, and keep the service accountable.